Save time and reduce risk of errors
With GoPro your company can quickly realise the benefits of improving efficiency, through saving time, shortening the promotion preparation process and reducing unproductive work. GoPro enables you to work closely with the customer, as all responsible persons across the organisation are informed about promotions, leading to fewer mistakes, and makes agreements, and other customer documentation, accessible to all involved teams. This leads to increased customer satisfaction and more effective promotions.
Keep everyone informed
Using GoPro the key account manager can keep production, marketing, contact centre and individual sales persons constantly informed about the progress of the promotion. Forecasting and distribution and planning, and reporting on progress to the company CFO, is possible at any given point in time. GoPro makes it easy to classify the customer and document all correspondence related to customer agreements. With its support for structured procedures, reminders and approval cycles, GoPro enables stakeholders to efficiently deploy promotion information.
Maintain overview and documentation
The solution enables you to provide holistic documentation and educational overview of promotions and sales campaigns. Documentation can be mandatory or optional, auto-generated by the system, based on selection or free text. The solution provides you with all the tools you need for configuring conditions and setting the timeframe. It gives activity-specific information such as customer details, period, area, article and estimates. The information is presented in structured way with task and overview lists and historical lists over customer agreements.
Key Account Managers:
Customer relations and sales
- Processes shortened with structured workflows and automatic reminders
- Unproductive work reduced, where the solution has taken over "manual work"
- Improved overview of correspondence documents: e-mails, documents, agreements, and templates
- Stronger customer relationships with improved service
- Increased sale of promotion goods due to improved overview of promotions
- Stronger competitive position